Over the last month, I've tried a few new wineries that I was really impressed by. In all 4 cases, I made an effort to track down their contact e-mail and tell them how impressed I was by such & such a wine. Along with my TN and all its erudite/florid prose. Oftentimes, I will ask a few questions. The response?? Nada/nothing. It would seem so simple just to reply to the e-mail with merely a "Thank You" and they would have made a customer for life. But a real missed opportunity I think.
As an aside, when I tasted AdamTolmach's first Syrah, I was blown away by it. I sent him a nice note and my TN's (then it was as a deck of punched cards). Response? Nada. I continued to do this for 4-5 yrs. Still no response. Finally, I met him at a WineCask Futures tasting, wild/curly hair & all. He apologized for not responding to my missives. Now we've become fast friends & I continue to buy the Ojais.
TablasCreekVnyds has always been a wnry that does get it. Every year at Christmas time, TCV sends out some small gift to their VINSider Club members. A very nice gesture of appreciation I think. I look forward to seeing what sort of gift Jason has dreamt up every year. I keep thinking he's gonna run out of ideas at some point. But this yr's gift? A small btl of olive oil from the olives on their property, processed at a nearby Mill up in SanArdo. TN to follow. The gift is a bit confusing because it has a back label that identifies it as a "Product of Italy", so I first thought it might be some special Italian olive oil. But I believe this is just a special olive oil btl that he imported from Italy. Nice touch, I think.
I can hardly wait till next yr's TCV Christmas gift. I am quite confident it will be a lamb chop from the lambs they grow on their BioDynamic operation there!! Now that would be a real gift!!
Tom
