Slate article on Chambers St Wines

Congratulations to David, Jamie, and staff on their 10th anniversary

http://www.slate.com/id/2299560/

Good article about my favorite store, but one thing that isn't a focus of article is how outstanding the customer service (beyond recommendations) is.

Congratulations to David, Jamie, and staff on their 10th anniversary

http://www.slate.com/id/2299560/

Good article about my favorite store, but one thing that isn't a focus of article is how outstanding the customer service (beyond recommendations) is.

Nor did he mention how convenient the new location is to customers arriving by the 2 train. Otherwise, a nice piece.

Mark Lipton

The new location is indeed probably a good 75 ft closer to the subway.

The article reminded me how difficult it was to get to Tribeca in the months after 9/11. They really stuck it out. Now they have to deal with a huge construction project on Chambers. Their deliveries have to be walked over from W Broadway or Greenwich. When I have an order, I call and let them know I'm on my way. When I get to W Broadway, I call and a stock guy or salesman walks it over. Not at all convenient, but they always have a smile.

The new location is indeed probably a good 75 ft closer to the subway.

The article reminded me how difficult it was to get to Tribeca in the months after 9/11. They really stuck it out. Now they have to deal with a huge construction project on Chambers. Their deliveries have to be walked over from W Broadway or Greenwich. When I have an order, I call and let them know I'm on my way. When I get to W Broadway, I call and a stock guy or salesman walks it over. Not at all convenient, but they always have a smile.

As Mike S. points out, at this point CSW has a loyal enough customer base (including both of us) that their business is probably less vulnerable to petty annoyances than many retailers. Still, their customer service is second to none.

Mark Lipton

I need to get me there.

I was poking around on their site and found this interesting wine at Chambers:

Terry Theise 2010 Reading Between The Wines
white medium-sweet | 13 in stock | $24.95 $18.99

From what I know of this, white is appropriate but medium sweet?

I need to get me there.

I was poking around on their site and found this interesting wine at Chambers:

Terry Theise 2010 Reading Between The Wines
white medium-sweet | 13 in stock | $24.95 $18.99

From what I know of this, white is appropriate but medium sweet?

Kelly -

Definitely worth stopping in there the next time you're in Manhattan. Incredible store with a wonderful staff.